We take the privacy of Your information seriously. We do not sell, rent, or trade Your personal information to any third party for their commercial purposes.
We may share Your information only in the following circumstances:
6.1 Within the Institutional Context
- Student data is accessible to the Tenant Organization's authorized administrators and relevant faculty members
- Parent/Guardian data is accessible to the Tenant Organization for communication purposes
- Faculty data is accessible to the Tenant Organization's administrators
- Data shared within an institution is governed by the institution's own data handling policies in addition to this Privacy Policy
6.2 With Service Providers (Data Processors)
We engage trusted third-party service providers who assist Us in operating the Platform. These providers are contractually bound to use Your data only for the services they provide to Us and are required to maintain appropriate security measures:
| Service Provider | Purpose | Data Shared |
|---|
| MongoDB Atlas | Primary ERP Database hosting | Encrypted institutional and user data |
| Supabase (AWS S3) | File and Media storage (images, PDFs, videos) | Uploaded media files and documents |
| Google Cloud Platform | API Management, OAuth, and Firebase Notifications | Authentication tokens, API usage logs |
| Vercel | Frontend Website and ERP hosting | Website content and visitor logs |
| YouTube (Google) | Video embedding on tenant websites | No user data shared — public embeds only |
| Razorpay | Payment processing | Fee payment transactions (card/UPI/netbanking details handled entirely by Razorpay) |
6.3 For Legal Reasons
We may disclose Your information if required to do so by law, or if We believe in good faith that such action is necessary to:
- Comply with a legal obligation, court order, or legal process
- Protect and defend the rights or property of the Company
- Prevent fraud or investigate potential violations of Our terms
- Protect the personal safety of Users or the public
- Comply with directions issued by any government authority under applicable Indian law
6.4 Business Transfers
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of Our assets, Your personal information may be transferred as part of that transaction. We will notify You via email and/or a prominent notice on the Platform of any change in ownership or uses of Your personal information.
6.5 Aggregated and Anonymized Data
We may share aggregated, anonymized, and de-identified data that cannot reasonably be used to identify You. This data may be used for industry analysis, demographic profiling, research, and other purposes. For example: "85% of institutions using Classgrid report improved attendance tracking efficiency."
6.6 With Your Consent
We may share Your information with third parties when You have explicitly consented to such sharing.
6.7 Tenant Website Public Data
Content that a Tenant Organization publishes on their tenant website (faculty profiles marked public, gallery photos, notices, events, blog posts, testimonials) is publicly accessible by design. The Tenant Organization controls what content is made public through their CMS dashboard.